Your Role

The Clinical Services Coordinator (CSC) will report directly to the supervisor of care management support operations and will serve as an initial point of contact for providers and members in the medical management process by telephone or correspondence. The CSC will interact telephonically with members as per established protocol or direction to ensure that members are effectively and efficiently managed through the medical/disease management process as needs require and in helping the RN care manager or social worker in arranging appropriate medical equipment (DME), home health, follow-up appointments, and other services related to care coordination.

Your Knowledge and Experience

• Requires high school diploma or equivalent.
• A minimum of 5 years relevant experience.
• A minimum of 3 years combined experience in a clinical practice in the hospital, outpatient, health plan, community health, or care management setting preferred.
• Bilingual preferred.

Your Pay

The pay range for this role is: $ 22.69 to $ 31.77 for California.

Note

Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.

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