Job Description

Job Title

Job Description

• Manage the growing RCSS team (within the larger NDRC structure). This will include leading team meetings for this unit, conducting performance reviews, providing coaching, identifying professional development opportunities, and more.
• Build strong relationships with faculty from across the University in order to identify communications needs that can be supported through the RCSS team’s for-hire model. Provides positive leadership in partnering, managing, and negotiating with colleagues. With a service-oriented mindset, interact with integrity, using judgment and tact. Collaborate directly with faculty, staff, and administrators, demonstrating strong cross-department and executive-level communication skills.
• Proactively collaborate with NDR’s proposal administration team to identify new opportunities to provide communications support to faculty members. Position the RCSS team for inclusion in researchers’ proposals.
• Provide strategic guidance and oversight for all RCSS team members and the grants/units they serve. Work together with the central NDR team to ensure best practices are followed and a robust, modern research communications service is offered.
• Together with the Program Director of Research Content Strategy and the Program Director of Research Brand Execution, provide editorial oversight and brand compliance to all RCSS team members, including identifying opportunities to collaborate.
• Ensure all communications platforms that are supported by the RCSS team have dynamic, up-to-date, and consistently developed written content that is well-presented, technically accurate, and meets target higher education audience needs, in addition to serving the strategies and tactics of NDR’s communications vision and mission.
• Report monthly on all items above.

• Conceptualizing, building, and managing websites using the CMS Conductor. Must be able to work collaboratively with web designers on design and build processes.
• Managing social media accounts, such as LinkedIn and X. Other social media channels may be considered in the future.
• Sourcing, drafting, editing, and publishing research news stories. Candidate must be able to take the content from ideation through editing and into completion.
• Creating newsletters in Emma, including managing mailing lists both in Emma and in Google Groups.
• Creating graphics and other multimedia content for use on social media, the website, digital signs, print, and more. Candidate must be able to take concept from ideation, through drafting, editing, and design, to a final product for print and delivery or use online.
• Attending or supporting events and conferences, both locally, regionally, nationally, or abroad.
• Providing monthly reporting on all of the above items.

Minimum Qualifications

• Bachelor’s degree required. English, public relations, or other communications with an interest in STEM fields desired. Alternatively, a science or engineering background with strong writing skills will be considered.
• 5-7 years of relevant work experience.
  • Experience leading a team and managing employees is essential.
  • Past experience working in higher education or academic setting and past experience in STEM disciplines strongly desired.

• Candidates must be creative and collaborative problem-solvers with a proven ability to manage a continuous, professional presence in all areas of communications. Strong social competencies and consensus-building skills required.
• Proficiency in Macintosh platforms and Google products required, including email, calendar, forms, sheets, docs, analytics, and more.
• Excellent verbal and written communication skills required, including research, fact-checking, and editing.
• Must be proficient with the AP Style Guide.
• Well-organized and detail-oriented, with an ability to multitask and handle shifting priorities.
• Candidates will need the ability to function as a team member to fulfill team objectives while working collaboratively with the highest standards of confidentiality, discretion, and diplomacy.
• Enthusiasm and ability to meet strict deadlines, creative and strategic thinking, strong organizational skills, detail-oriented, and a collaborative style, even when in a remote or hybrid environment, and the ability to work effectively within a diverse population.

Preferred Qualifications

• Master’s degree preferred.
• Experience using content management systems (Conductor, WordPress, etc.) and experience using social media for business purposes, especially LinkedIn, X, or Instagram, is desired.
• Experience with the Adobe Suite, Emma / Salesforce platforms, and Asana desired.
• Some travel may be required, so a valid passport, or the ability to successfully apply for one, is needed.

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